Returns & Exchanges

Returns 

We want you to be 100% happy with your purchase. Please contact us via email and then send the product back within 7 days of purchase in its original condition (with packaging intact), we will be happy to refund you. Your refund will be processed when we have received and checked your goods. Unfortunately, we can’t cover the cost of delivery and handling for products returned due to change of mind. You’ll need to return goods to us at your own cost and risk. So that we can process your return, please mark the package clearly with the order number in your confirmation email and include the following information: the reason for the return your daytime phone number and email address

Faulty Items

Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping.

To maintain high-quality standards, we like to hear about manufacturing faults as they occur. Many of our brands offer extended warranties. Contact us for more information.  

Items arrive damaged

Please notify us of damaged goods within 7 days of receipt. We will gladly replace or refund you, and we will also refund any return delivery costs incurred.

Sales/Promotional

All Sale items are final. We do not provide price adjustments/matches for prior purchases during Sale or Promotional Periods. PLEASE NOTE: All SALE items are final and cannot be returned for exchange or refund..